FAQ
How can I contact support if I need help?
For any support or troubleshooting assistance related to the Daydream app or website, please reach out to our support team: Email: support@daydream.ing. Developer: Dahlia Labs, Inc. Mailing Address: 80 Pine St, New York, NY 10005.
What is Daydream?
Daydream is a chat-based shopping agent that searches the best of fashion for you from thousands of brands.
Who’s behind Daydream?
Founded by Julie Bornstein, with a team from Google, Meta, Farfetch and more—we’ve spent years building for people who love fashion and to solve the chaos of shopping online. Daydream is backed by $50M from top-tier investors, including Forerunner Ventures, Index Ventures, Google Ventures, and True Ventures.
What makes Daydream different from other shopping sites?
Daydream is built around how people actually shop—asking, refining, exploring. You don’t have to squeeze your style into a search bar or filters. With Daydream, you can chat to shop and talk to us just like you are talking to a trusted fashion best friend or personal shopper.
How do I use Daydream?
Sign up and answer a few questions that allow us to curate a shopping experience tuned to your style, size, brands you love, and budget. Start a chat, describe what you’re looking for and let Daydream do the work searching over 8,000+ brands and curating just for you. You can refine your results with Say More, your shortcut to sharper, more personalized recommendations. When you find what you love, select where you want to complete the purchase from our 200 brands and partners.
What is the Say More?
Say More is how you refine your conversation, the modern version of a filter. Like what you see, but need it in a different color, print or cut? Tell Daydream and watch it transform ‘almost-right’ to ‘just right’ in seconds.
What brands can I find on Daydream?
With 8000+ brands, Daydream gives you access to the world’s largest fashion catalog. Our brand partners range from cult favorites like Ganni to iconic houses like Bottega Veneta. You’ll also find everyday staples like Uniqlo, alongside curated picks from Net-a-Porter, Shopbop and more.
How do you use my data?
We use your data to personalize your shopping experience and curate your personal edit based on the style, size and budget details you provide in your Style Passport. We never sell or share your personal data.
What is the Style Passport?
Your Style Passport is your personal profile where your taste, preferences and sizes live. The more you share, the smarter Daydream gets at finding what you love. You can update it anytime.
Does it cost anything to use Daydream?
No. Daydream is completely free to use. Find the fashion of your dreams, no strings attached.